Freshcaller 3.15

Modern Cloud Telephony

• Calls: Easily make and receive calls according to your schedule.
• Agent status: Conveniently set your availability within the app by toggling between online and offline.
• My calls: Engage directly with your recent callers from the list of call history.
• Follow up actions: Quickly return calls or access call summaries, notes, and recordings with a simple tap.
• Multiple incoming calls: Manage all incoming calls in a single queue view.
• Tickets: Convert important, unresolved calls into tickets in Freshdesk Support Desk.

The Benefits of Freshdesk Contact Center

• No more missed calls: Attend customer calls from anywhere, at any time, eliminating the risk of missing important interactions.
• One account. Same rules: Enjoy the same call routing, IVR, and smart escalations features as you would on the web.
• Easy to use: The intuitive and user-friendly interface ensures seamless agent onboarding without the need for extensive training.

You can try it out for 21 days.